Terms of Use

BOOSU.COM.GH ("BOOSU.COM.GH"/"WE"/"US") OWNS AND OPERATES THE WEBSITE LOCATED AT WWW.BOOSU.COM.GH ("WEBSITE"). THESE TERMS OF USE APPLY TO ALL USERS OF THE WEBSITE, INCLUDING USERS WHO UPLOAD ANY MATERIALS TO THE WEBSITE, USERS WHO USE SERVICES PROVIDED THROUGH THIS WEBSITE, AND USERS WHO SIMPLY VIEW THE CONTENT ON OR AVAILABLE THROUGH THIS WEBSITE.

IF YOU ARE UNDER THE AGE OF 18, YOUR LEGAL GUARDIAN OR PARENT MUST CONSENT TO YOUR USE OF THE SERVICES PROVIDED THROUGH THE WEBSITE AND MUST ACCEPT THESE TERMS OF USE ON YOUR BEHALF.

BY CLICKING “I ACCEPT”, REGISTERING FOR THE SERVICES OR POSTING OR ACCEPTING A JOB, OR OTHERWISE USING THE WEBSITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS OF USE. THESE TERMS OF USE MAY BE AMENDED OR UPDATED BY BOOSU.COM.GH FROM TIME TO TIME WITHOUT NOTICE AND THE LATEST TERMS WILL BE SENT TO YOUR ACCOUNT. IT IS YOUR RESPONSIBILITY TO REVIEW THESE TERMS OF USE FOR ANY CHANGES. YOUR USE AFTER ANY AMENDMENTS OR UPDATES OF THESE TERMS OF USE SHALL SIGNIFY YOUR ASSENT TO AND ACCEPTANCE OF SUCH REVISED TERMS. ANY NEW FEATURES THAT MAY BE ADDED TO THE SERVICE FROM TIME TO TIME WILL BE SUBJECT TO THESE TERMS OF USE, UNLESS STATED OTHERWISE.

IN ORDER TO REGISTER FOR THE SERVICES YOU WILL BE REQUIRED TO PROVIDE CERTAIN INFORMATION, INCLUDING CERTAIN PERSONAL INFORMATION. ALL PERSONAL INFORMATION YOU PROVIDE WILL BE SUBJECT TO THE TERMS OF OUR PRIVACY POLICY, THE TERMS OF WHICH ARE HEREBY INCORPORATED BY REFERENCE INTO THE TERMS OF THIS AGREEMENT.

  1. About The Service:

    BOOSU.COM.GH service allows users who need help completing a variety of tasks such as home / office cleaning, plumbing, painting, moving, and other general tasks as further described on the Website. You can get professional and verified handymen on boosu.com.gh and also apply to become a handyman if you meet our qualifications and requirement. You can use the Service from a computer or a mobile device.

    By using the Services You understand and acknowledge that We provide a handyman - Cleaner, Plumber, Painter, Mover, Generator Installer/Repairer, Electrician, TV Installer/Repairer, Carpenter, Wall Artist and General help on demand. Although we do not control Handymen’s work product or behavior on the job site, we recommend trained and verified handymen with professional experience. Handymen are required, as a condition of being part of our community to adhere to certain basic conduct standards such as professional conduct, reliability, honesty and good workmanship. Handymen are not permitted to represent themselves as our employees or that they have the ability to bind us to certain actions. Handymen are solely responsible for determining the means and manner of performing the Help Services to Clients. We are not responsible for delivering on or completing any tasks and we are not responsible for and will not be liable in any way for any acts or omissions of Handymen and/or their employees or personnel. However, we do endorse, validate and verify the qualifications, skills or licenses of Handymen.

    In order to access the Service and request for a help service, you will be required to provide certain personal information as well as details about the help Services you require. Any personal information provided to boosu.com.gh will be treated in accordance with the terms of our Privacy Policy stated below:

    We may collect the following information:

    Your name & contact information, including email and home address, any other information relevant to your enquiry.

    What we do with the information we gather:

    We require this information to understand your needs and provide you with a better service, and we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS or phone.

    Security:

    We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  2. How the Service Works:

    1. Posting a Task: If you post a task on the Website, you will be asked to provide certain information pertaining to the Help Service requested, including the location the task would be performed, the date and time of the requested Help Service, your email address, and the estimated time for the Service.
    2. Processing your Request: Once your tasks has been posted, you are responded to within one hour by email or phone by boosu.com.gh’s personnel and assigned a handyman.
    3. Completion and Billing of a Task: When a task has been completed, the final or balance amount of the Services will be charged to the Client’s payment card or other means of payment.
    4. Task Completion Disputes: Clients have 24 hours from completion of the task to file a dispute. Disputes may be filed by calling or emailing us and providing us with evidence such as photographs and narration. BOOSU.COM.GH will take seven (7) days or less to review and provide a response to any complaints.
  3. Prohibited Activities:

    Prohibited Services: The following is a non-exhaustive list of the type of services that are prohibited from being requested, offered, negotiated or completed in relation to the Service by Users:

    1. any service that would violate the law, rules, regulations, orders and/or legal rights of any person or entity in the jurisdiction of the Client or the Handyman or in any other applicable jurisdiction, including without limitation, criminal laws and labour and employment laws;
    2. any service that encourages or facilitates illegal activity;
    3. pornographic or obscene services including sexual and escort services, offers and solicitations of prostitution, and pornography;
    4. any services or contracts that the Client has no legal right to request or that the handyman has no legal right to perform;
    5. lottery, raffles, sweepstakes entries.
    6. any services that would harm children or minors
    7. affiliate marketing, multilevel marketing or pyramid schemes; and
    8. services related to spam, or unsolicited services or products, or false, misleading or fraudulent services.
  4. Pricing and Payment:

    1. Pricing: We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order.
    2. Taxes: The Help Service Charge is Inclusive of Value Added Tax.
    3. Refunds: Since BOOSU.COM.GH offers competitive prices, the bookings are final. In the event that a Client is entitled to a full refund, Boosu.com.gh will be liable for the same. However, BOOSU.COM.GH will charge the Client the sum of #500.
    4. Changes to Help Service Charges: BOOSU.COM.GH reserves the right to change the Service Fee or implement charges for other features of the Service as indicated to Users from time to time. Any revised fees will take effect 7 days from the date of posting on the Website or notification to your account.
  5. Restrictions on User Content and Use of the Service:

    BOOSU.COM.GH reserves the right at all times (but will have no obligation) to remove or refuse to distribute any User Content and to terminate users or reclaim usernames. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to

    1. satisfy any applicable law, regulation, legal process or governmental request,
    2. enforce these Terms of Use, including investigation of potential violations hereof,
    3. detect, prevent, or otherwise address fraud, security or technical issues,
    4. respond to user support requests, or
    5. protect the rights, property or safety of our users and the public interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies or regulations of networks connected to the Website or probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;

      1. intentionally or unintentionally violate any applicable local, state, national or international law or regulation;
      2. collect or store personal data about other users or viewers without their consent;
      3. license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website.
  6. License of Content:

    By submitting, posting or displaying User Content on or through the Service, you grant us (and our agents) a non-exclusive, royalty-free license (with the right to sublicense) to use, copy, modify, transmit, display and distribute such User Content. BOOSU.COM.GH will not be responsible or liable for any use of User Content in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any User Content that you submit.

  7. End User License:

    Except for User Content, this Website, and the information and materials that it contains, are the property of BOOSU.COM.GH, a Venture of African Founders Dynamic Resources Limited and are protected from unauthorized copying and dissemination by copyright law, trademark law, and other intellectual property laws. Subject to the terms of these Terms of Use, BOOSU.COM.GH grants you a non-transferable, non-exclusive, license to

    1. The Website for your use, and Nothing in the Terms gives you a right to use BOOSU.COM.GH or BOOSU.COM.GH names, trademarks, logos, domain names, and other distinctive brand features without our prior written consent. You shall not attempt to override or circumvent any of the usage rules or restrictions on the Website. Any future release, update, or other addition to functionality of the Website shall be subject to this terms of Use.
  8. Feedback:

    If You provide BOOSU.COM.GH with any suggestions, testimonials, comments or other feedback relating to any aspect of the Website or Service, BOOSU.COM.GH may use such Feedback in the Website, or in any other BOOSU.COM.GH products or services (collectively, "BOOSU.COM.GH Offerings"). Accordingly, You agree that:

    1. BOOSU.COM.GH is not subject to any confidentiality obligations in respect to the Feedback,
    2. The Feedback is not confidential or proprietary information of the Client or any third party and Client has all of the necessary rights to disclose the Feedback to BOOSU.COM.GH,
    3. BOOSU.COM.GH may freely use, reproduce, publicize, license, distribute, and otherwise commercialize Feedback in any BOOSU.COM.GH Offerings.
    4. You are not entitled to receive any compensation or re-imbursement of any kind from BOOSU.COM.GH or any of the other users of the Website in respect of the Feedback.
  9. Disputes and Complaints:

    If you are dissatisfied with the performance of any worker, you must report the issue within twenty-four (24) hours. If you do not report an issue within that time, you waive your right to dispute the issue. BOOSU.COM.GH is not responsible for refunding or reimbursing any User for fees paid to another party. If you have any disputes with a worker, Boosu.com.gh serves the right to resolve the issue in a manner in which she deems fit. Although we attempt to solve disputes amicably and fairly, we make no guarantees that the settlement will be solely in your favour.

If you have any questions about these Terms or if you wish to make any complaint or claim with respect to the Boosu Service, please contact us at: support@boosu.com.gh